At Diana Warrings- Studio Green, your privacy is of utmost importance. This Privacy Policy explains how  your personal information is handled, who I may share it with, and how I keep it secure. While this notice provides an overview, I am happy to provide further details or clarification upon request. Please contact me for more information.

1. My Services

I work with individuals and organisations through evidence-informed nutrition and lifestyle coaching, consultancy, education, corporate health programmes, culinary experiences, as well as wellness brand and practitioner support — including educational content development and expert-led communications - online and offline.

 

My approach integrates preventive healthcare with practical, science-based strategies to optimise physical and mental wellbeing, while addressing the underlying drivers of health concerns through tailored nutrition and lifestyle interventions.

2. How I Collect Your Personal Data
Information You Provide: I collect personal data in various ways, including:

+ Nutritional therapy questionnaires

+ Terms of engagement forms

+ Consultations

+ Communication via email, phone, or post

+ Payment processing

+ Event and course sign-ups

 

This data may include:

+ Basic details (name, email, address, contact details, next of kin)
+ Health information (medical history, diet, lifestyle, supplements, medications, test results)
+ GP contact information,

+ Bank details (where relevant for payment processing)

 

I collect this information to provide nutrition and wellbeing services. The lawful basis for processing personal data is Article 6(1)(b) GDPR (performance of a contract). For health-related data (special category data), the lawful basis is Article 9(2)(a) GDPR (explicit consent) and/or Article 9(2)(h) GDPR (provision of health care).

 

I retain your records following the completion of your healthcare in accordance with current professional guidelines issued by The British Association for Nutrition & Lifestyle Medicine (BANT).

Information From Other Sources: With your explicit consent, I may receive sensitive medical information from biochemical testing companies or other healthcare providers where this is necessary to support your care.

3. How I Use Your Personal Data

I act as a data controller for the personal data I collect to provide nutrition and wellbeing services. I also process data received from third parties, such as testing companies and healthcare providers.

 

For coaching and consultation clients, I use the secure client management platform Practice Better, which acts as a data processor on my behalf. This system is used to manage appointments, intake forms, health records, secure messaging, and programme delivery. Practice Better processes personal data in accordance with GDPR requirements and applicable data protection standards.

 

I ensure your personal data, including health and contact details, are protected in accordance with GDPR and professional confidentiality standards.

 

In certain circumstances, your data may also be used to comply with legal requirements, safeguarding obligations, or for marketing communications (such as newsletters), but only with your explicit consent.

4. Sharing Your Information
Your information is kept strictly confidential and  will only be shared with third parties  with your express consent, except in the following situations:

With my professional association BANT for complaint processing. With contractors or advisors who provide services to me, under confidentiality agreements In response to legal or regulatory requests (e.g., court orders). With supplement companies or testing companies, without sensitive information, to provide direct healthcare. In cases of imminent danger to your life, I may share your information with appropriate authorities (e.g., police, social services) I may also share anonymized case histories for professional development purposes, but only with your explicit consent.

5. Your Rights
You have the right to:

+ Access, amend, delete, or receive a copy of your data

+ Request the correction of inaccurate information

+ Ask us to stop processing your data (unless required by law)

+ Receive your data in a structured, machine-readable format and transmit it to another controller

+ Object to the processing of your data at any time

+ To exercise these rights, please contact me by email. I will respond within one month in accordance with GDPR requirements.

6. Data Security
I process personal data in compliance with GDPR and the common law duty of confidence in healthcare.I protect your data by: I protect your data by storing it in secure locations, restricting access to authorized personnel, and using encryption where appropriate. External data processors supporting us are legally bound to maintain secure data practices.

7. Data Retention
In accordance with BANT guidelines (currently 8 years for adult records).

8. Website Privacy
My website prioritizes user privacy and takes steps to protect your information throughout your visit. Personal details provided through the website are stored securely and used to offer services or respond to inquiries. Email subscriptions are managed through MailChimp. MailChimp may process data outside the European Economic Area. Appropriate safeguards are in place in accordance with GDPR.

9. Cookies and Forms
My website uses cookies only for technical functionality, not for collecting personal information. I also use secure forms for data submission, ensuring your privacy.

10. Analytics
I use Google Analytics to analyse website usage. IP addresses are anonymised where possible and data is processed in accordance with Google’s privacy policy.

11. Complaints
If you have concerns about how your data is used, please contact me.

For any inquiries regarding this policy, please reach out to me via email at diana@dianawarrings.com. My Privacy Policy is reviewed regularly, with the latest review conducted in February 2026.

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Cancellation Policy

Appointments cancelled more than 24 hours in advance are free of charge. If you need to cancel within 24 hours of your scheduled time, 50% of the appointment fee will apply

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