At Diana Warrings – Studio Green, I am committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what personal data I collect, why I collect it, how I use it, who I may share it with, and the rights you have under applicable data protection laws, including the UK GDPR and, where applicable, the EU GDPR. 

 

If you have any questions about this Privacy Policy or how your personal information is handled, please contact me at diana@dianawarrings.com.

 

1. Data Controller

Diana Warrings – Studio Green is the data controller responsible for the personal information described in this Privacy Policy.

Contact: Diana Warrings, Proskauer Str. 11, 10247 Berlin
Email: diana@dianawarrings.com

2. My Services

I provide evidence-informed nutrition and lifestyle coaching, consultancy, education, corporate wellbeing programmes, culinary experiences, and wellness support for individuals and organisations. My services may be delivered online or in person. My approach integrates preventive healthcare with practical, science-based nutrition and lifestyle strategies to support physical and mental wellbeing.

3. The Personal Data I collect:

Depending on the services you receive, I may collect personal information including :

+ Nutritional therapy questionnaires

+ Terms of engagement forms

+ Consultations

+ Communication via email, phone, or post

+ Payment processing

+ Event and course sign-ups

 

This data may also include:

+ Basic details (name, email, address, contact details, next of kin)
+ Health information (medical history, diet, lifestyle, supplements, medications, test results)
+ GP contact information,

+ Bank details (where relevant for payment processing)

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Information From Other Sources: With your explicit consent, I may receive sensitive medical information from biochemical testing companies or other healthcare providers where this is necessary to support your care.

 

4. Why I Collect Your Information

I collect this information to provide nutrition and wellbeing services. The lawful basis for processing personal data is Article 6(1)(b) GDPR (performance of a contract). For health-related data (special category data), the lawful basis is Article 9(2)(a) GDPR (explicit consent) and/or Article 9(2)(h) GDPR (provision of health care). If you choose to subscribe to my newsletter or receive updates about my services, I will use your email address only for that purpose. You may unsubscribe at any time by contacting me.

 

5. Legal Basis for Processing

Under the UK GDPR and, where applicable, the EU GDPR, I rely on the following legal bases:

 

Article 6(1)(b,c,f) – processing necessary: for the performance of a contract when providing my services; to comply with legal obligations where applicable; for my legitimate interests in managing my professional practice, provided these interests do not override your rights.

 

For health information (special category personal data), I rely on:

Article 9(2)(a;h) – your explicit consent; and/or; processing necessary for the provision of health or wellbeing services.

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6. How Your Information Is Stored

Where applicable, I use the secure client management platform Practice Better to manage appointments, client records, questionnaires, secure messaging and programme delivery. Practice Better acts as a data processor on my behalf and processes personal information in accordance with applicable data protection laws. I take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. I ensure your personal data, including health and contact details, are protected in accordance with GDPR and professional confidentiality standards.

 

I retain your records following the completion of your healthcare in accordance with current professional guidelines issued by The British Association for Nutrition & Lifestyle Medicine (BANT).

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In certain circumstances, your data may also be used to comply with legal requirements, safeguarding obligations, or for marketing communications (such as newsletters), but only with your explicit consent.

 

7. Sharing Your Information

Your personal information is treated as confidential. I will only share your information where:

 

+ you have given your explicit consent

+ it is necessary for your care (for example, with another healthcare professional)

+ it is required by law or regulatory authorities

+ it is necessary to protect you or another person from serious harm or

+ trusted service providers process data on my behalf under appropriate confidentiality and data protection obligations.

 

Where appropriate, anonymised case studies may be used for professional development or educational purposes. These will not identify you.

 

8. Data Security

I take reasonable steps to protect your personal information by:

+ storing records securely;

+ restricting access to authorised persons only;

+ using password-protected systems and devices;

+ using reputable service providers with appropriate security measures; and

+ keeping software and systems updated where reasonably practicable.

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9. Data Retention

Client records are retained in accordance with current professional guidance issued by the British Association for Nutrition and Lifestyle Medicine (BANT), which is currently eight years for adult client records unless a longer retention period is required by law. Other records, such as enquiries or administrative correspondence, are retained only for as long as reasonably necessary.

 

10. Website Privacy

My website is designed to respect your privacy.

If you contact me through my website or by email, I will use the information you provide only to respond to your enquiry or provide the services you request. If you subscribe to my newsletter, I will securely store your email address and use it only to send newsletters and updates about my services. You may unsubscribe at any time by contacting me.

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11. Cookies and Analytics

My website may use cookies that are necessary for the website to function correctly.

If website analytics are used, they are used only to help understand website usage and improve the website. Where possible, IP addresses are anonymised.

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12. Your Rights

Under applicable data protection legislation, you have the right to:

+ request access to your personal information;

+ request correction of inaccurate information;

+ request deletion of your personal information where applicable;

+ request restriction of processing in certain circumstances;

+ object to certain types of processing;

+ receive a copy of your personal data in a structured, commonly used and machine-readable format where applicable;

+ withdraw your consent at any time where processing is based on consent.

 

To exercise any of these rights, please contact me at diana@dianawarrings.com. I will respond to your request within the time required by applicable data protection legislation.

 

13. Complaints

If you have any concerns about how I handle your personal information, please contact me in the first instance so that I can try to resolve your concerns. You also have the right to make a complaint to the relevant data protection supervisory authority if you believe your personal information has been handled unlawfully.

 

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or my services.

The most recent version will always be published on my website.

For any inquiries regarding this policy, please reach out to me via email at diana@dianawarrings.com. My Privacy Policy is reviewed regularly, with the latest review conducted in August 2026.

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Cancellation Policy

Appointments cancelled more than 24 hours in advance are free of charge. If you need to cancel within 24 hours of your scheduled time, 50% of the appointment fee will apply

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